Customer Service
Customers find that with Allegheny Ludlum the
difference is the service and technical expertise. We
offer a unique combination of capabilities that
differentiate us in the specialty materials industry.
Unique in Providing Unsurpassed Customer Service
We are guided by a core strategy to exceed our
customers’ expectations for on-time delivery and
service. We are continually setting higher standards of
service excellence.
Our shorter lead times and cycle times help to
eliminate guesswork when ordering; on-time delivery
reduces inventory costs; electronic data interchange
(EDI) reduces paperwork and time; better gage tolerances
provide better value by the pound; an 800 number
provides quick attention and resolution, should problems
occur.
Customers benefit from these and many other services
when doing business with Allegheny Ludlum.
Unique in a Wide Range of Engineered High-Value
Products
We are the only U.S. flat rolled specialty materials
producer offering a full range of alloys from stainless
steels like Type 304; to superstainless steels such as
AL-6XN® alloy; to high strength and high temperature
materials like ALTEMP® 625 alloy; as well as titanium, tool
steels and grain-oriented electrical steels. We make all flat
product forms including plate, sheet, strip, and
Precision Rolled Strip® products.
Our market basket of alloys and product forms
provides customers with choices to select the optimum
alloy for their application.
Unique in Advanced Product and Process Technology
Our Technical & Commercial Center is one of the largest and best
equipped in our industry. |
